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CUSTOMER CARE
How can I request a quote?
Ambulance USA makes it practical to request a quote, pay, and schedule your domestic or international ambulance transports. We offer options for secure communications and convenience via phone, text, WhatsApp, email, and online. See our request a quote here.
What is needed to obtain a basic quote?
We need to know the type of patient (pediatric, adult, bariatric), the patient’s condition, their medical needs, pick up and drop off address(s), and the estimated date and time for transport.
What is the process to schedule transport?
Step 1. Request a Quote. Provide the general details to obtain a transport estimate.
Step 2. Agree & Pay for Transport Once you’ve received a quote, pay for your transport, sign, and agree to the terms & conditions.
Step 3. Schedule a Transport Confirm any specific details and information for your transport to be coordinated appropriately. Once you’ve paid and confirmed for your trip, a dedicated medical transport specialist will keep you updated via your preferred means of communication.
What are your network capabilities?
We provide global patient transportation services through strategic EMS systems and partnerships with networks of credentialed ground carriers, air carriers, and healthcare providers throughout the world. In addition to our US-based providers, our worldwide network of international transport partners covers (but is not limited to) North America, Central America and the Caribbean, South America, Europe, the Middle East, Asia, Africa, and Australia.
Can I pre-schedule everything in advance and all online?
Yes, simply go to our site; You can request a quote, agree and pay, schedule your transport and electronically attach all your documentation securely. You can also watch our service video here.
Do you have 24-7 support?
Yes, we assign a 24-7 dedicated medical transport specialist to each case. We encourage everybody to call our specialists at all times for any questions or concerns as medical transports can be overwhelming and the best way to avoid any mistakes is having direct communication with a specialist.
Disclosure: All the Ambulance USA Content for this site and its social media is provided for informational purposes only and is NOT intended as any type of advice, a guarantee of outcome, or a substitute for the medical advice of a physician, diagnosis, or treatment. Never ignore professional medical advice in seeking treatment because of something you have read online nor on social media. You should not rely on the information here received for any medical, legal, or financial decisions. If you think you may have a medical emergency, immediately call your doctor, dial 911 in the USA, or dial your specific local emergency number.
